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Transparent pricing tailored to your needs.

Eliminate hidden costs with Grispi's flexible packages. Choose the features you need and start transforming your customer experience today.

1 user
Feature
Freemium
$0
Per agent per month
Try for free
Start-up
$10
Per agent per month
Try for free
Level Up
$24
Per agent per month
Try for free
Enterprise
$54
Per agent per month
Try for free
User limit Up to 3 users Up to 5 users Unlimited Unlimited
Max unresolved tickets 100 unresolved tickets 1,000 unresolved tickets 2,000 unresolved tickets 5,000 unresolved tickets
Number of custom filters 3 custom filters 3 custom filters 5 custom filters 10 custom filters
Number of triggers 1 trigger 1 trigger 2 triggers 2 triggers
Number of forms 2 forms 2 forms 3 forms 5 forms
Number of customer forms 2 customer forms 2 customer forms 3 customer forms 5 forms
Ticket custom fields 2 ticket custom fields 2 ticket custom fields 4 ticket custom fields 5 ticket custom fields
User custom fields 2 user custom fields 2 user custom fields 3 user custom fields 6 user custom fields
Organization custom fields 2 organization custom fields 2 organization custom fields 3 organization custom fields 11 organization custom fields
Number of macros 2 macros 2 macros 3 macros 4 macros
Number of automations 2 automations 2 automations 2 automations 2 automations
Total file size 5 GB total file size 5 GB total file size 5 GB total file size 5 GB total file size
File size per ticket 5 GB file size per ticket 10 GB file size per ticket 25 GB file size per ticket 50 GB file size per ticket
File size per customer 2 GB file size per customer 5 GB file size per customer 15 GB file size per customer 50 GB file size per customer
Live chat support
Custom filters (feature)
Multi-form support
Triggers (feature)
Macros (feature)
API rate limit (minute) 2 API requests per minute 10 API requests per minute 100 API requests per minute 500 API requests per minute
Cloud PBX integration
Social media integration
Survey support
Automations
Bulk actions
Import support
Scheduled reminder emails
IP restriction support
Export filtered tickets
Auto-translation support
Mandatory fields
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Total cost decreases with yearly plan
20% discount for yearly purchase
10% discount for 10 users
20% discount for 20 users

Do you have any questions? We have the answers

What is Grispi and what channels does it support?
Is there a free option in your pricing packages?
How efficient does AI automation deliver?
What is the main difference between Grispi Service and Grispi Sales?
What should we understand from the personalized experience?
How can we integrate the system into our existing website?
Can Grispi integrate with our existing call center systems (e.g., AloTech)?
What kind of scenarios can we create with workflow automations?
How exactly does the omnichannel structure work on the agent interface?
What reporting features do you offer to measure our customer support performance?

Solutions for customer experience

Combine multi-channel support, sales automation, and the power of AI in a single platform. Increase operational efficiency, strengthen customer loyalty, and start seeing measurable results immediately!

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